Privacy Policy

Definitions

The following terms have the meanings set out below throughout this Privacy Policy:

• "Personal Data" means any information that identifies or could reasonably be used to identify you as an individual, including your name, email address, phone number, date of birth, Indonesian national identity card (KTP) number, bank account details, and IP address.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transmission, or deletion.
• "Controller" means ledak3, as the entity that determines the purposes and means of processing your Personal Data.
• "Processor" means a third party that processes Personal Data on ledak3's behalf, such as payment service providers or identity verification platforms.
• "Platform" means the ledak3 website at https://ledak3.bet, including all games, account management features, and associated services.
• "KYC" means Know Your Customer — the identity and age verification process required before withdrawals are approved.
• "Cookie" means a small text file placed on your device by the ledak3 Platform for session management and analytics purposes.

Who We Are

ledak3 is an internationally operated online gaming and sports betting platform that serves English-preference players across Indonesia, with particular reach in Jakarta, Surabaya, Bandung, Medan, Bali, Semarang, and Makassar. Our platform offers sports betting on events including BRI Liga 1, the EPL, Champions League, and matches involving Timnas Indonesia, as well as live casino games, slot titles, and Sic Bo tables.

As the Controller of your Personal Data, ledak3 is responsible for ensuring that all data collected through the Platform is processed lawfully, fairly, and transparently. If you have any questions about how your data is handled, please contact our Data Protection team at [email protected].

Data We Collect

ledak3 collects the following categories of Personal Data, depending on how you interact with the Platform:

How We Use Your Data

ledak3 uses your Personal Data for the following purposes:

• Account Management: To create, verify, maintain, and close your ledak3 account, including processing your KYC identity verification before approving withdrawals.
• Service Delivery: To provide access to sports betting, live casino, slot games, and Sic Bo, and to process your deposits and withdrawals in IDR via local banks (BCA, BRI, BNI, Mandiri, Bank Permata, OCBC NISP, BSI) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, duplicate account registrations, money laundering, and other forms of abuse on the Platform.
• Legal and Regulatory Compliance: To comply with applicable anti-money laundering (AML) requirements, age verification obligations, and any lawful instructions from regulatory or law enforcement authorities.
• Responsible Gaming: To monitor betting patterns that may indicate problem gambling behavior, enforce deposit limits and self-exclusion requests, and provide appropriate interventions in accordance with our Responsible Gaming Policy.
• Customer Support: To respond to your inquiries, resolve disputes, and improve the quality of our support service.
• Platform Improvement: To analyze usage data in aggregate to identify and fix technical issues, optimize the user experience, and develop new features.
• Marketing Communications: To send you promotional offers, bonus notifications, and seasonal promotions relevant to your betting interests — but only where you have given your explicit consent to receive such communications (see Section 14).

Legal Basis for Processing

ledak3 processes your Personal Data on the following legal grounds:

• Contractual Necessity: Processing required to fulfill the contract between you and ledak3 — including account creation, game access, payment processing, and KYC verification — is necessary for the performance of our Terms & Conditions.
• Legal Obligation: Processing required to comply with applicable law, including AML obligations, age verification requirements, and responses to lawful requests from competent authorities.
• Legitimate Interests: Processing conducted to pursue ledak3's legitimate interests in fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing of your data for direct marketing communications is conducted solely on the basis of your explicit, freely given, informed, and unambiguous consent. You may withdraw this consent at any time.

Data Sharing

ledak3 does not sell, rent, or trade your Personal Data. We may share your data with the following categories of third parties only where necessary and under appropriate data protection obligations:

• Payment Processors: Banks and e-wallet providers (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, LinkAja) require certain transaction data to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Indonesian financial regulations.
• Identity Verification Providers: Third-party KYC and age verification platforms that process your identity documents on ledak3's behalf to confirm eligibility before withdrawal approval.
• Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive pseudonymized session data necessary to deliver their games on the ledak3 platform. These providers do not receive your full identity or financial data.
• Fraud Prevention Services: Specialist fraud detection and risk management platforms that analyze transaction and behavioral data to identify suspicious activity.
• Regulatory and Law Enforcement Authorities: ledak3 will disclose Personal Data to competent authorities where required to do so by law, court order, or binding regulatory instruction.
• Professional Advisors: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations, where disclosure is necessary to protect ledak3's legal rights or meet regulatory requirements.

International Data Transfers

As an internationally operated platform, ledak3 may transfer your Personal Data to servers or processors located outside Indonesia. Where such transfers occur, ledak3 takes appropriate measures to ensure that your data receives a level of protection equivalent to that afforded within Indonesia, including:

• Transferring data only to jurisdictions that maintain adequate data protection standards recognized by relevant international frameworks;
• Entering into data processing agreements with all third-party processors that impose binding data protection obligations consistent with this Policy;
• Applying technical and organizational safeguards — including encryption and access controls — to data in transit and at rest on all international infrastructure.

By using the ledak3 Platform, you acknowledge and consent to the transfer of your Personal Data outside Indonesia in accordance with the conditions described in this section.

Data Retention

ledak3 retains your Personal Data for no longer than is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Where data cannot be immediately deleted due to backup infrastructure schedules, it will be isolated from active processing until deletion is complete.

Cookies & Tracking Technologies

The ledak3 Platform uses cookies and similar tracking technologies to ensure the proper functioning of the site, maintain your session when you are logged in, and gather aggregate analytics data to improve platform performance.

The following types of cookies are used on the ledak3 Platform:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function and cannot be disabled. They manage your login session, remember your account preferences, and maintain the integrity of your bet placement process. No consent is required for these cookies.
• Functional Cookies: These cookies remember your preferences — such as your preferred language setting or the last game category you visited — to provide a more personalized experience. They do not track your activity across other websites.
• Analytics Cookies: ledak3 uses aggregate, anonymized analytics data to understand how players navigate the Platform, which games are most popular, and where technical issues occur. Analytics data does not identify individual users and is not linked to your ledak3 account.

You can control cookies through your browser settings. Disabling strictly necessary cookies may prevent certain core features of the Platform from functioning correctly. For detailed instructions on managing cookies in your browser, refer to your browser provider's help documentation.

Data Security

ledak3 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the ledak3 Platform is encrypted using industry-standard TLS protocols, ensuring that your credentials and financial information cannot be intercepted in transit.
• Encrypted Data Storage: Sensitive data fields — including KTP numbers, bank account details, and passwords — are encrypted at rest using AES-256 or equivalent standards. Passwords are hashed and salted and are never stored in plain text.
• Access Controls: Access to Personal Data within ledak3's systems is restricted on a strict need-to-know basis. Staff with access to Personal Data are required to undergo data protection training and are bound by confidentiality agreements.
• Two-Factor Authentication: ledak3 supports and strongly encourages two-factor authentication (2FA) on all player accounts to prevent unauthorized access.
• Security Monitoring: ledak3 employs continuous intrusion detection, anomaly monitoring, and penetration testing to identify and address potential vulnerabilities before they can be exploited.
• Incident Response: In the event of a confirmed data breach that poses a risk to your rights, ledak3 will notify affected players and relevant authorities within the timeframe required by applicable law.

While ledak3 takes every reasonable precaution to protect your data, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and should notify ledak3 immediately at [email protected] if you suspect any unauthorized access to your account.

Your Rights

As a ledak3 player, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days.

• Right of Access: You may request a copy of the Personal Data that ledak3 holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
• Right to Erasure: You may request that ledak3 delete your Personal Data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to override where ledak3 is required to retain data for legal or regulatory compliance purposes.
• Right to Restriction: You may request that ledak3 pause processing of your Personal Data while a dispute about its accuracy or lawfulness is being resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your Personal Data conducted on the basis of legitimate interests, including profiling. ledak3 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing conducted before the withdrawal.

Children & Minors

The ledak3 Platform is strictly for adults aged 21 years and older. ledak3 does not knowingly collect Personal Data from any individual under the age of 21.

During account registration, all players are required to confirm that they are 21 or older, and KYC verification requires submission of an Indonesian KTP which confirms date of birth. Any account found to have been registered by a person under 21 years of age will be immediately closed, all associated Personal Data will be permanently deleted, and any funds held in the account will be handled in accordance with our Terms & Conditions.

If you believe that a minor has created a ledak3 account, please notify us immediately at [email protected]. We treat all such reports with the highest urgency and will act within 24 hours of a confirmed report.

Third-Party Links

The ledak3 Platform does not contain links to third-party websites, social media platforms, or external applications as a matter of policy. All navigation on the Platform remains within the ledak3 domain (ledak3.bet). Accordingly, this Policy applies solely to Personal Data collected and processed by ledak3 within its own Platform.

If you access the ledak3 Platform from a third-party source (such as a search engine results page or a social media post), please be aware that your activity on that third-party platform before arriving at ledak3.bet is governed by that platform's own privacy policy, not this one.

Marketing Communications

ledak3 may send you promotional communications — including bonus offers, seasonal promotions tied to events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August), and new game announcements — only where you have given your explicit consent to receive such communications during registration or through your account preferences.

Marketing emails from ledak3 will always:

• Clearly identify ledak3 as the sender;
• Include a visible and functional unsubscribe link in every message;
• Be sent only to the email address registered on your ledak3 account;
• Never contain requests for your password, KTP data, or full bank account number.

You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, or by contacting our support team at [email protected]. Opting out of marketing will not affect transactional communications relating to your account, deposits, withdrawals, or security alerts.

Amendments to This Policy

ledak3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. Material changes will be communicated to registered players via email or via a prominent notice on the Platform at least seven (7) days before the amended Policy takes effect.

The date of the most recent revision is stated at the top of this page. Your continued use of the ledak3 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must stop using the Platform and may request voluntary account closure as described in our Terms & Conditions.

We recommend reviewing this Policy periodically so you remain informed about how ledak3 handles your Personal Data.

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the way ledak3 handles your Personal Data, please contact our Data Protection team using the details below. All privacy-related communications should be sent by email with the subject line "Privacy Inquiry" or "Data Rights Request" as applicable.

If you are not satisfied with ledak3's response to your privacy complaint, you have the right to escalate the matter to the relevant data protection authority in the jurisdiction in which ledak3 is licensed to operate. ledak3 will provide contact details for the appropriate supervisory authority upon request.

For formal complaints, please email [email protected] with the subject line "Formal Privacy Complaint". ledak3 will acknowledge all formal privacy complaints within 48 hours and provide a substantive written response within 14 business days.